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Case study 03 / Employee listening & applied AI

PUJA

Connecting employee conversations to sentiment changes that HRBPs can investigate.

Intellect Design ArenaMulti-agent orchestrationScripts & APIsSentiment tracking

01 / Problem

The question behind the work.

Employee listening needs a way to surface changes in sentiment and bring them to HRBPs for investigation. Conversations become more useful when they can inform timely follow-up.

02 / My ownership

What I took on.

I designed and deployed the employee-listening and early-warning system, orchestrating a primary conversation agent and reviewing sub-agents through scripts and APIs.

03 / Solution

From problem to working solution.

  1. 01

    Coordinate a primary conversation agent with reviewing sub-agents through scripts and APIs.

  2. 02

    Track sentiment and surface changes for HRBP investigation, connecting the AI workflow to human follow-up.

  1. 01Employee conversations
  2. 02Agent review
  3. 03HRBP investigation
Process illustration · a conceptual view of the work

04 / Evidence

The work, with context.

150+

Verified employees reached

Within an initial 600+ employee population. This measures initial reach.

05 / Results

What changed.

Deployed an AI-enabled employee-listening workflow that surfaced sentiment changes for HRBP investigation, reaching more than 150 verified employees within the initial population.